Privacy Policy
Last updated: April 2026.
Introduction
Lumennis d.o.o. (hereinafter "Lumennis", "we") is committed to protecting the privacy of all website users and clients. This policy describes what data we collect, how we process it, and your rights under the Personal Data Protection Law of the Republic of Serbia and GDPR regulations.
Data we collect
We collect only the data you voluntarily provide through contact forms, inquiries or business correspondence: first and last name, company name, email address, phone number and message content. Technical data (IP address, device type, cookies) is collected automatically for the website to function.
Purpose of processing
We use your data solely to: respond to inquiries, establish business cooperation, send offers and technical documentation, and fulfil legal obligations.
Storage and security
Data is stored in protected systems with applied technical and organizational security measures. We do not share it with third parties, except when necessary to perform a contract or required by law.
Your rights
You have the right to access, correct, delete or restrict the processing of your data, as well as the right to object and to data portability. You can send all requests to office@lumennis.rs.
Contact
Lumennis d.o.o.
Bulevar Milutina Milankovića 25B, Unit 54
office@lumennis.rs · +381 60 614 3815